ADDITONAL SHIPPING INFORMATION

 

•   All unframed prints are shipped via USPS First Class Mail within 5 business days of placing your order.  Shipping times vary depending on your location.

•   Unframed printed 16" x 20" & under will ship flat.  Prints 20" x 24" & larger will ship     rolled.

•   Please allow an additional 2 - 3 weeks for delivery when ordering framed prints.

•  Any questions regarding a shipped order can best be answered by checking your tracking number emailed to you when your item was shipped, and then contacting your local postal service.

•   RUSH ORDERS: If you need an order to be rushed, please contact me via this form before placing your order.

•   UNEXPECTED DELAYS: Any delay that may occur during transport is beyond Pockets of Film's responsibility. If you need your order by a specific date, be sure to plan ahead and buy it well in advance, especially around Holidays.

•  INTERNATIONAL CUSTOMERS: International orders will ship via USPS Priority Mail.  Tracking information is available up until the package ships out of the US.  Once your package is en route, tracking information will only reflect the last place it was in the US before departure for your country.  Once this happens, I cannot track your package.  If you have questions on the location of your order, please contact your local postal service. International packages typically take 6 - 10 days, but occasionally can take longer.

In the rare event you are charged a customs fee, you are responsible for that fee. If you feel that you were charged erroneously, it is your responsibility to contact your local post office and/or customs agency. I unfortunately do not have control over additional customs fees.